Install live chat with Javascript API
How to install the live chat on any website, recognize your customers, collect user data and much more. Learn more on how to take full ownership of your live chat
Written by Luca MicheliLast update 2 years ago
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Live Chat: Support your customers or answer sales inquiries
If you are searching for how to better integrate your new live chat with your website, this is the starting point.How to add Live Chat callbacks
If you want to get events when something happens in the Customerly Live Chat you can use callbacks.
Written by Luca MicheliLast update 2 years ago
How to track Live Chat events in Google Analytics
If you want to track live chat conversions within your Google Analytics dashboard you can follow this tutorial
Written by Luca MicheliLast update 2 years ago
How to track Live Chat conversions in Google Ads
Set up a Google Ads conversion when someone opens a new conversation or create a new lead
Written by Luca MicheliLast update 2 years ago
How to migrate from Live Chat V1 to V2
If you want to migrate your Customerly live chat to V2 this is the guide for you
Written by Luca MicheliLast update 3 years ago
What if my video live chat camera is displaying a black screen?
If you experience a black screen in a live video chat, check this article
Written by Luca MicheliLast update 2 years ago
How to check if the live chat is being adapted to your clients browser language
If you want to double-check if your live chat software adapts to a certain language, this article is for you
Written by Luca MicheliLast update 2 years ago
How to open the live chat with a pre-populated message?
If you want to populate the live chat on your side with a pre-defined message this is thee right tutorial
Written by Luca MicheliLast update 2 years ago
How to find the Live Chat URL and how to use it
In this article, you will learn how you can find and use your Live Chat software URL
Written by Luca MicheliLast update 2 years ago
Change the live chat appearance
If you want to know how to change the position, color of your live chat, background theme and your live chat icon style, this article is for you
Written by Luca MicheliLast update 2 years ago
How to set business hours in the live chat
In this article, we explain how to let your customers know when your team is working.
Written by Luca MicheliLast update 2 years ago
How to hide the live chat when you are not in the office
If you want to hide from your website the Live Chat bubble when you are out of the office you can do it easily.
Written by Luca MicheliLast update 2 years ago
Let your customers know when they can expect a reply during office hours
In this article we explain how to set the reply time in the live chat, so your customers know when they can expect a reply during office hours
Written by Luca MicheliLast update 2 years ago
How to add scheduling Calendly platform to your live chat
In this article, we will show you how to add Calendly or any other scheduling platform to your live chat
Written by Luca MicheliLast update 2 years ago
How to take full control of your live chat with custom Javascript
If you want to add steroids on your new Live Chat by using Javascript, this is the article you want to read.
Written by Luca MicheliLast update 2 years ago
How to choose your live chat icon
In this article, we explain how to choose an icon for your live chat
Written by Luca MicheliLast update 2 years ago