You have questions, we have answers.
What is Customerly?
Discover how Customerly will help you to better handle customer-centric communications and automate your marketing.
Getting Started
Basic tutorials to start using Customerly for your customer support, email funnel and feedback
Contacts, lists and companies
Understand the basics of the data management of your contacts in Customerly. How to manage lists, contacts and companies.
Inbox: Improve customer service
Getting to know your inbox to connect with your customers and to level up your business
Help Center: Reduce customer service costs
This collection will help you to manage your Help Center
Outbound: Engage and automate
Reach out to your customers through an outbound email campaign or by setting up a workflow.
Feedback: Improve customer satisfaction
Increase customer satisfaction by gathering valuable feedback from your customers. Use in-chat surveys and deliver NPS to understand your customer satisfaction
Live Chat: Support your customers or answer sales inquiries
If you are searching for how to better integrate your new live chat with your website, this is the starting point.
Project Settings: Set up the important assets of your project
Set up your basic project settings and all the important assets of your project.
API
Create Apps or code on your server by connecting with our API
Mobile SDK
Help your customers inside your mobile app. Use our native iOS and Android mobile SDK to offer a live chat in seconds
Integrations
Integrate your forms, apps, and tools with Customerly with custom integrations
Plans and Pricing
If you want to know more about our plans and how pricing works this collection of articles is for you.
Webhooks
Webhooks are the best way to being notified about new events from your leads or users
Profile Settings
If you want to learn more about how to customize your profile, this collection will help you
Tips from Customerly Team
Here we are sharing our experience about customer support, tips from us and help you to create your small community where every client will feel comfortable, informed and welcomed
Reports
Learn more about the Team Reports page
Troubleshooting
If you have got an issue with our products, you can search here if we covered how to troubleshoot it
Privacy and Terms of Service
In this collection, we talk about Privacy Policy, Terms of Service, and GDPR compliance.