How to set up your Help Center domain with Namecheap

If you are ready to verify your Help Center custom domain  with Namecheap, here is what you need to do:

• First, you need to go to settings and set up your custom domain in there. Check this article on how to do it.

• Then, once you set up your custom Help Center domain (for example docs.yourprojectdomain.com ), click on "Save settings" button. You will see the yellow message under custom domain: "We are deploying your SSL certificate, hang on, it will take around 20 minutes".

• After setting up settings in Customerly, go to the Namecheap account. Click on "Domain list" on the left sidebar.

• Select your domain and click on "Manage".

  

  
  

• You will be brought to details page, click on "Advanced DNS"

  

• Click on "Add new record"

  

• Select CNAME Record from the list.

  

• In the Host field add your subdomain (help, for example) and the Target will be ssl.customerly.help. Click on a green check mark after all steps are done.

  

• In about 20- 30 minutes, the record will be verified, and you will see in the Help Center settings.