Add notes to your contact
In this article you will learn how to add important notes to your contact
When you work in your inbox every day, you find it very useful to leave some kind of a note for your teammates about the customers you work with. This is why you can add notes to your contact in the inbox section. It can be something as 'This customer is in GMT+3 time zone, make sure to send him messages in the morning'.
How do I add a note to the contact?
Go to your inbox
Go to 'Notes' under 'User info' on the right sidebar
Type your note in the typing 'Add note' field
Once you typed the whole note, click the 'Enter' key to add it
The note will display in yellow and will indicate the teammate who left the note
If you want to learn about how to post internal conversation notes and tag your teammates in them, read this useful article.
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