If you want a URL (a link) to be activated by clicking on a certain word or sentence, you can set it up very easily in the editor.How do I insert a link into my article?<ul><li>Go to your Help Center</li><li>Open an article</li><li>Highlight a sentence you would like to insert the link into<img src="https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/a3a2af97f33ff348590c723e6125976f/Editor_tools_help_center_articles_hyper_link_1.jpg"></li><li>You will see the image icon was replaced with the URL icon. Click on the URL icon<img src="https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/99fa15cb18d3111f7611b8cb9834412e/Editor_tools_help_center_articles_hyper_link_2.jpg"></li><li>Insert a link to the 'Add URL' field<img src="https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/11eb63be5e2db0f8dcced4d8a260376c/Editor_tools_help_center_articles_hyper_link_3.jpg"></li><li>If you want to open the page in a new tab, check out the box 'Open in new tab'</li><li>Click on the 'Add link' button<img src="https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/6da14fd89f66ac499e41cc102fa52eab/Editor_tools_help_center_articles_hyper_link_4.jpg"></li><li>The link was added <img src="https://s3-eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/821a4a45910e6bc388ca20d83318ca7e/Editor_tools_help_center_articles_hyper_link_5.jpg"></li></ul>Discover more:<ul><li>Learn more about your article editor capabilities in <a target="_blank" rel="noopener noreferrer nofollow" href="/help-center-reduce-customer-service-costs/how-to-guide-on-editing-articles">this tutorial</a>.</li></ul>

Quickly learn how to add a hyperlink to your articles in Help Center, so you improve your customer satisfaction

How to add a hyperlink to your Help Center article