Track custom properties

How to track custom properties and how to use them to create an email campaign or a funnel

Luca Micheli
Written by Luca MicheliLast update 2 years ago

Properties are the perfect way to track multiple information about your users. 

An example of a user's property can be "birthday" or "billing_plan".

To create a custom property remember to not use spaces. 

To track custom attributes to work within your custom segments, you can add them in different ways. 

  1. Integrate the Live Chat snippet to track User properties

  2. Upload a new contact list and match your contact columns with Customerly properties.

  3. The Customerly Live chat snippet will also track automatically UTMs for you. 

  4. Create a Zap to save on Customerly new properties. For eg. How To Integrate Customerly With Zapier

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