By following this tutorial you will learn how to:<ul><li>Collect user's session properties&nbsp;</li><li>Show collected data on your user details sidebar in your customer service dashboard</li><li>Create properties for your users</li><li>Auto authenticate users within your live chat</li></ul> <div class="iframe-wrapper"><iframe width="640" height="360" src="https://www.youtube.com/embed/QFlCt3rBmLQ?&amp;wmode=opaque" frameborder="0" allowfullscreen="" class="fr-draggable"></iframe></div>

If you want to authenticate automatically users within the live chat, you can easily do it.

How to authenticate automatically people with custom data via JS API