Change the live chat appearance

Luca Micheli
Written by Luca MicheliLast updated 3 years ago

If you want to change the appearance of your live chat, it's easy to achieve in the "Messenger" settings.

What elements of the live chat can I customize and how do I do it?

  • Go to the Project Settings on the left sidebar. And click on "Appearance" under "Messenger".

  • To change the color of the live chat, click on the "Messenger color" button and select the color that fits best your brand.

  • Select a default position on the live chat. Choose if it will be positioned on the left or right.

  • Choose the icon style.

  • If you want to hide Customerly branding, switch a toggle to the right.

  • Save changes in the top right corner.

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