<img src="https://s3.eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/f452aaa40846bc31b2e0113e50ef6555/available_from_customerly_startup_plan.jpg">By default, you have already an icon set up for your live chat. If you want to change the appearance of the icon, do the following: <ul><li>Go to the <a target="_blank" rel="noopener noreferrer nofollow" href="https://app.customerly.io/projects/default/settings/messenger/appearance?preview=eyJhcHBfaWQiOiI2YzA5NjczNSIsInRpbWVzdGFtcCI6MTY1NTEyMDMwMiwiY2hlY2tzdW0iOiJjMTFjZjFlZmE3NjY4ODdiMmFjMjU5YzJlMGI0NWQ0MCJ9">Project Settings</a> on the left sidebar. And click on "Appearance" under "Messenger".<img src="https://s3.eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/06a1cb36783f5bf23d8edb65b1cc104d/Appearance_of_the_live_chat_1.jpg"></li><li>Choose the icon style.</li></ul><img src="https://s3.eu-west-1.amazonaws.com/blackhole.customerly.io/attachments/6c096735/accounts/22644/4d059bfe654da27c5b58375d0c7ffedf/Appearance_of_the_live_chat_4.jpg">Discover more:<ul><li>Learn how to change the live chat appearance <a target="_blank" rel="noopener noreferrer nofollow" href="/live-chat/change-the-live-chat-appearance">here</a>.</li></ul>

In this article, we explain how to choose an icon for your live chat

How to choose your live chat icon